North Memorial Health – Robbinsdale Hospital (2024)

Parking and Visitors

Parking

North – Robbinsdale Hospital provides a range of parking options including discounted parking passes and paid ramps.

• Main Hospital Ramp (P1): Hourly paid parking.
• Robbinsdale Medical Building Ramp (P2): Hourly paid parking.
• Discounted parking passes: Purchase at the pay station in the Main Hospital Ramp (P1) lobby on Plaza Level (PL).
• Oversized vehicle parking: Call the Safety & Security team at 763-581-2160 for help.

Visitors

Please only visit if you are healthy; visitors who have been sick or have tested positive for an illness such as COVID-19, influenza, or RSV in the last 10 days are not permitted in our hospital. Learn more about our visitor guidelines.

Rooms and Lodging

It is important to us that your stay is as comfortable as possible. We’ll maintain your privacy, clean your room, refresh your linens, give you control of your room’s thermostat, and are available at the push of a button for your questions. We also offer free Wi-Fi and iNvision education and entertainment on your television for your convenience.

Meals and Food

North – Robbinsdale Hospital offers up to 15 menus daily to cater to your personal dietary needs, including heart-healthy, low-sugar, and low-sodium. We serve meals from 6:30 a.m. to 6:30 p.m., every day. Your guests can order a room-service meal for $8, or they are welcome to bring hospital Café or Atrium-purchased meals to your room to enjoy with you.

Gift Shop

North – Robbinsdale Hospital Gift Shop offers a variety of items from personal care items, gifts, snacks and items to help pass the time. Check out our ever-changing selection of new and trendy gift ideas. Stop in while visiting or call and speak to our friendly and knowledgeable staff for help in finding an item for yourself or loved one. We are happy to take orders over the phone and offer free delivery inside the hospital.

Here are just a few sections you can browse at The Gift Shop at North – Robbinsdale Hospital:

• Floral Arrangements
• Balloons
• Jewelry/Accessories/Handbags
• Greeting Cards, Word Puzzles, Crosswords, Books and magazines
• Chocolates/Candy/Snacks/Beverages
• Adult Card Games, Board Games and Plush Items
• Baby and Children Toys, Stuffed Animals and Gifts
• Seasonal Items
• Home Accents/Décor, Inspirational, Encouraging, Sympathetic and Affectionate
• Clothing
• Personal Care Items

The Gift Shop is located on the Atrium level of North – Robbinsdale Hospital, near the Welcome Desk and across the hall from Atrium Espresso Coffee shop.

To order over the phone or for more ideas or information about product availability, call the Gift Shop at (763) 581-4472.

Please leave a message if our lines are busy our staff will return your call.

Store Hours: Monday-Friday 9:30 a.m. to 2 p.m.

Security and Escort

To report safety concerns or to request an escort to your vehicle, visit the security office on the plaza level between the atrium and cafeteria, or call 763-581-2160.

Support Services

North – Robbinsdale Hospital prides itself on clear communication with all of our patients.

Nurses can help equip you with any tools you need for the best possible care. This includes:

• Sign-language or foreign-language interpreters available to help you fully understand your condition and care plan. Learn more.
• Pocket Talkers and TTY/TTD compatible phones available for the deaf and hard of hearing. Learn more.
• Social Work and spiritual care.
• Medical record and health-care directive access and support.
• SafeJourney—access to our hospital–based domestic abuse advocacy program.
• Organ donation information.
• Financial Advocacy representatives available to assist with any of your questions.
• Patient representatives.

Preparing For Your Arrival

For planned hospitalizations, a hospital representative may call you a few days prior to your admission to pre-register you for your stay. You will be asked for information about your health, emergency contacts, billing and insurance coverage. Be sure to bring your insurance card to the hospital the day of your appointment so that it can be scanned. Please bring a photo ID, too, if you have one. This will help your admission go smoothly once you arrive at North Memorial Health. If you have any questions about pre-registration, please call 763-581-4360.

Pre-admission Forms for Childbirth

To prepare for the birth of your baby, we ask that you complete the forms described below. Completing these forms prior to your stay at North Memorial Health gives you one less thing to worry about and will allow for a smoother registration and more satisfying birth experience.

Click hereto download Pre-Admission forms, birth preferences and birth certificate information.

If you would like to submit online, complete our secure, Pre-Admission forms through MyChart. If you do not have a MyChart account you can sign up online.
Register

The preregistration form can also be printed and returned six to eight weeks prior to your due date. Please return it by mail or fax.

North – Robbinsdale Hospital
Admission Office
Labor and Delivery Preadmission
3300 Oakdale Avenue North
Robbinsdale, MN 55422-9988

Fax – 763-581-8371

Optional Infant Photography

We offer professional photography services and the opportunity to place photos of your baby in an online photo gallery. A photographer will meet with you to explain these services when you are admitted to North Memorial. Download an Infant Photography Release Form.

If you have any questions about our forms, please call 763-581-4360.

Interpreter Services

We offer support options for deaf, hard of hearing, language assistance and translation services. These services are all free of charge and available 24 hours a day, seven days a week for patients at North Memorial Health.

Learn more

Community Health

Community Health Needs Assessments and Implementation Plans

Together with community partners, we’re building a holistic and equitable healthcare system designed to improve everyone’s health and wellness.
Our Commitment to Community Health

Additional Resources

Patient Nondiscrimination Policy

As a health family, North Memorial Health is committed to treating everyone equally. North Memorial Health complies with all applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of age, ancestry, color, disability, gender, gender identity, marital status, parental or familial status, race, religion, creed, national origin, sexual orientation, status with regard to public assistance, membership or activity in a local commission, or veteran’s status. This means racial justice and equity for all our patients as outlined in our patient nondiscrimination policy (PDF).